• Solutions

    CRM

EXCEPTIONAL CUSTOMER EXPERIENCE

Customer Relationship Management (CRM) is more than just maintaining a list of customers. With customer analytics, cross-channel strategic information, and data-driven insights, strong CRM helps businesses stay ahead of rising expectations to deliver an exceptional customer experience. However, CRM is changing fast, with evolving capabilities, and waves of new information to synthesize and analyze. For all the possibilities, companies must work through just as many complexities.  

CUSTOMER RELATIONSHIP MANAGEMENT OPTIMIZED FOR THE AGILE AGE

BDO Digital has deep, industry-specific experience in all aspects of marketing automation, and has the ability to transform how businesses serve their customers. BDO Digital begins with a comprehensive analysis of each client’s unique relationship management practices, and then identifies areas for automation, analytics, and integration. By creating a CRM strategy, designing the systems architecture, and driving process transformation, we help clients meet specific business goals. 

 

Looking to make sense of your customer data and deliver personalized experiences? Check out our Customer Insights 1-Day Workshop.

View offering
Image for CUSTOMER RELATIONSHIP MANAGEMENT OPTIMIZED FOR THE AGILE AGE

Microsoft Dynamics 365

Microsoft Dynamics 365 is a Customer Relationship Management (CRM) system provides organizations with the tools to spark sales, reduce costs and increase profitability by creating new ways to organize and automate business processes that build customer relationships and satisfaction. 
Learn more
Image for Microsoft Dynamics 365

Salesforce

Salesforce is a sales driven cloud based Customer Relationship Management (CRM) solution that helps teams connect with customers and close deals faster. By providing a comprehensive solution for sales force automation, customer service, partner management, and marketing and campaign management; Salesforce.com gives your team the ability to be on top of every lead, opportunity, and customer interaction.
Learn more
Image for Salesforce

Ready to move from digital exploration to a conversation?

Get in touch

Latest Insights in Solutions

Explore our perspectives on trending topics at the intersection of business and technology.

Salesforce, Einstein and AI
insight

July 28, 2020

Salesforce, Einstein and AI

Salesforce.com is investing in its already market-leading CRM platform.

Read more
Microsoft Customer Insights?
insight

June 24, 2020

Microsoft Customer Insights?

Bring data sources together without making enterprise-level investments.

Read more
Business Case for Cloud Migration
insight

June 12, 2020

Business Case for Cloud Migration

IT organizations recognize that they need to move to the cloud.

Read more