AI Transformation Services

Most firms treat AI as a technology purchase. We treat it as a people transformation.

Scale AI Adoption through Guided Grassroots Transformation

BDO helps organizations identify practical AI opportunities, strengthen governance, build workforce capabilities, and scale solutions that deliver measurable business value.

AI transformation doesn’t start with a technology purchase. It starts by understanding how people are already using AI, where the strongest opportunities exist, and what must change across the organization to turn experimentation into measurable results. This approach helps executives identify opportunities to grow revenue, lower costs, improve client and employee satisfaction, sharpen decision-making, outpace competitors, and build sustainable AI capabilities across the organization.

BDO’s Guided Grassroots Transformation is a people-led approach to AI adoption. Leadership establishes business priorities, governance and guardrails, while employees closest to the work identify, build and scale practical AI solutions.

BDO’s AI Diagnosis is a workforce-based assessment that helps organizations understand how AI is currently being used, where it could create business value and what risks or capability gaps need attention.

BDO People-Led Approach to AI Transformation

At BDO, we are integrating responsible AI across our business to empower our people, enhance service delivery, and advance the profession. Discover how we're activating AI at every level of our organization to deliver greater value for our clients and professionals.

How BDO Helps Organizations Adopt and Scale AI 

BDO’s Guided Grassroots Transformation brings together five steps we have completed within our own firm and now apply with clients. Here is how the approach worked at BDO and how we can tailor it to your organization:

Build AI Adoption Across Your Workforce 

Our own AI adoption began with our people. We trained professionals on approved tools, encouraged teams to build agents for everyday tasks, and identified solutions that could be shared across the firm.

We bring that experience to your organization, working alongside your teams to strengthen AI skills, encourage responsible experimentation, and scale the agents and solutions that demonstrate business value. 

  • Client Agents. Explore how agents could help solve client or customer challenges and create new value.
  • Company-wide Agents. Develop the most promising agents for secure, company-wide adoption.
  • Shared Agents. Share useful agents across teams and track adoption to identify opportunities for broader use.
  • Personal Agents. Employees build agents for familiar tasks using approved tools and established guardrails.
  • Everyone Trained. Equip employees to use approved AI tools responsibly in everyday work.  


BDO AI Services Pyramid Grid

The Opportunity May Already Be Inside Your Organization

At BDO, an employee idea became Agent Tara, a tax quality-check agent built in just two days. Within weeks, 45 Tax colleagues were using it, saving 1–2 hours per return and delivering a reported 400x ROI. 

Ready to Turn AI Experimentation Into Organizational Capability?

Start with a clearer view of your organization’s AI activity, opportunities, risks and workforce needs. The result is a practical, evidence-based action plan that helps leadership prioritize the next steps in the organization’s AI transformation.

How We Work With You

Practical use cases to empower your people

What could your people uncover? 
We work alongside your teams to turn promising ideas into practical AI use cases that support business priorities and have the potential to scale.

AI in Your Day  

BDO helps you automate the manual tasks that take up valuable mindshare so your people can devote more time on what matters most. Whether it's finance, procurement, marketing, legal operations or human resources, we help you identify use cases to enhance processes, boost productivity, and unleash human potential. Dive into our "AI in Your Day" video series and discover how BDO helps people thrive with AI.

People Behind AI

People Behind AI spotlights BDO’s AI leaders and their perspectives on the developments shaping today’s business landscape.

AI Governance That Supports Responsible Adoption

BDO helps organizations establish practical AI governance that protects the business without slowing experimentation. We work with leadership to define oversight, roles, responsibilities, and guardrails; strengthen data privacy and cybersecurity practices; and maintain appropriate human review of AI outputs. We apply the same accountability within our own firm: AI never signs a deliverable; a BDO professional always stands behind it.

BDO’s principled efforts help companies to:

  • Build a trustworthy environment
  • Use AI responsibly
  • Protect individual rights
  • Secure the data
  • Reduce biases
  • Develop transparent policies and notices
  • Explain how the system operates
  • Identify and mitigate cybersecurity risks

AI Transformation Supported by BDO’s Microsoft Experience

Microsoft logoBDO holds a premier position with Microsoft. Our strong strategic relationship with Microsoft ensures we provide you with the latest information and cutting-edge technology, guiding your business through its AI and digital transformation journey.

Artificial Intelligence Insights

Stay current with our latest AI insights.

Frequently Asked Questions