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Podcast

60-second Retail Podcast - Episode 249: From Query to Cart: Chat‑Based Commerce Has Arrived

March 23, 2026
Podcast

60-second Retail Podcast - Episode 249: From Query to Cart: Chat‑Based Commerce Has Arrived

March 23, 2026

In this episode, we explore how conversational checkout is reshaping discovery, decision making, and payments—and what retailers must do now to stay visible, secure, and competitive in a world where the cart lives inside the chat.

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Podcast

60-second Retail Podcast - Episode 248: Frictionless CX: How Identity Tech Is Reshaping Checkout

March 16, 2026
Podcast

60-second Retail Podcast - Episode 248: Frictionless CX: How Identity Tech Is Reshaping Checkout

March 16, 2026

In this episode, we explore how identity tech is changing the way customers move through checkout, what it unlocks for loyalty and convenience, and the operational and trust considerations retailers can’t ignore as adoption accelerates.

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Podcast

60-second Retail Podcast - Episode 247: Smart Prices, Smarter Margins: How to Get Dynamic Pricing Right

March 9, 2026
Podcast

60-second Retail Podcast - Episode 247: Smart Prices, Smarter Margins: How to Get Dynamic Pricing Right

March 9, 2026

In this episode, we unpack what separates effective dynamic pricing from costly missteps, including the signals that matter most, the role of AI, and the data foundations retailers must have in place before rolling it out. Tune in today!

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Podcast

60-second Retail Podcast - Episode 245: The Real Cost of Customers: Rethinking CAC in Retail

February 23, 2026
Podcast

60-second Retail Podcast - Episode 245: The Real Cost of Customers: Rethinking CAC in Retail

February 23, 2026

In today's episode we are taking a look at the true cost of customer acquisition today — from benchmarks, to what’s working right now, to how retailers can assess quality versus volume. Listen to learn to more.

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Article

From Silos to Synergy: Aligning Tax and Finance

February 18, 2026
Article

From Silos to Synergy: Aligning Tax and Finance

February 18, 2026

Break down the barriers between tax and finance to speed decision-making and sharpen forecasting. This article outlines why alignment matters and practical steps—plus a maturity model—to connect data, systems, and teams.

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Article

A Retailer’s Guide to Leading in the New Agent Economy

February 17, 2026
Article

A Retailer’s Guide to Leading in the New Agent Economy

February 17, 2026

AI is moving from advising retail decisions to making them, as autonomous agents handle discovery, pricing, and purchases. Download this guide for a roadmap to strengthen data, machine-readable content, and KPIs for the emerging agent-driven marketplace.

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Podcast

60-second Retail Podcast - Episode 244: Crypto at Checkout: Is Retail Ready for the Decentralized Dollar?

February 16, 2026
Podcast

60-second Retail Podcast - Episode 244: Crypto at Checkout: Is Retail Ready for the Decentralized Dollar?

February 16, 2026

In this episode we explore why some retailers are beginning to accept cryptocurrency at checkout — what’s motivating the move, what it means for the customer experience, and how it signals a shift toward the future of commerce. Tune in to learn about some big moves being made at the checkout counter.

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Podcast

60-second Retail Podcast - Episode 243: Smart Shelves, Smarter Stores: How IoT Is Powering Real‑Time Retail

February 9, 2026
Podcast

60-second Retail Podcast - Episode 243: Smart Shelves, Smarter Stores: How IoT Is Powering Real‑Time Retail

February 9, 2026

In this episode we explore how IoT‑enabled smart shelves are reshaping in‑store operations. Listen in as we break down what smart shelves look like today, where they’re headed, and what retailers should be thinking about as they scale this technology.

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