Operational Risk Management Services

Thrive in today’s uncertain risk landscape

Fortify your operations to mitigate risk

Operational resilience is a responsibility shared by all levels of an organization. 

Your people, processes and technology are too vital to leave unprotected. You need a strategy to manage your operational risks.  – a strategy that begins before disaster strikes and continues to support your operations long after recovery. 

BDO can help you identify and mitigate operational risks before they threaten to disrupt your business. We reframe the conversation around risk management, going beyond individual threats to prepare organizations to overcome adversity and disruption. We offer a critical perspective on the systemic and emerging risks within your operations – and how to mitigate them. 

Our team of experienced professionals brings industry-specific experience and insight. We take an integrated view of risk — operational, cyber, third-party, reputational, and more. We work to drive risk management awareness and engagement among stakeholders at every level of your organization.


How BDO Can Help

Business Continuity Management Framework

To structure our services, we follow the BDO Business Continuity Management Framework:

Business Continuity Management Framework

  • Vision & Scope
  • Program Strategy & Roadmap
  • Structure, Roles & Responsibilities
  • Policy Development
  • Internal and External Value Statements

  • Risk Assessment
  • Business Impact Analysis
  • Resiliency & Recovery Strategies
  • Response & Recovery Toolkits
  • Branding & Engagement

  • Plan Development
  • Training & Awareness
  • Program Engagement & Communications
  • Exercises, Testing & Simulations

  • Maturity Assessments
  • Improvement Planning
  • Insurance Optimization
  • Capital Expenditure Planning
  • Risk Program Integration

Our Approach to Disaster Recovery

  • Identify / Determine DR program requirements and scope
  • Identify critical applications and enabling assets and determine data protection posture
  • Conduct current state assessment on capabilities and identify gaps

  • Compare and contrast DR program to leading competitors
  • Understand applicable standards and regulations based on industry
  • Provide program improvement recommendations and maturity roadmap

  • Implement tiering models
  • Develop escalation protocols and reporting channels / approval processes
  • Determine roles and responsibilities
  • Establish operating / governance models

  • Develop DR plans / runbooks outlining key recovery procedures
  • Develop data protection / backup strategy 
  • Document infrastructure components and network diagrams
  • Conduct failover testing

  • Enhance stakeholder training / awareness
  • Implement continuous improvement cycles
  • Automatize monitoring and improve availability

Risk & Resilience Case Studies

Risk & Resilience Insights

Explore our most recent resources and thought leadership.

  • Industry
  • Gaming & Leisure
  • Government & Public Sector
  • Healthcare
  • Insurance
  • Manufacturing
  • Natural Resources
  • Professional Services
  • Retail & Consumer Products
  • Technology

Stay current with our latest risk & resilience insights.

Meet Our Operational Risk Management Services Leader

Do work that matters, where you matter.

At BDO, you can do much more than fulfill your career ambitions — here, you can explore your full potential. That’s because we’re committed to helping our employees achieve on both personal and professional levels.