Will consumers live and shop in an entirely virtual world? Will payments be made entirely with facial recognition technology? How will the role of social media and influencers evolve in helping retailers build brand loyalty and push product discovery?
Will retail workers soon require a degree in robotics or data science? How can Augmented Reality (AR) and Virtual Reality (VR) help retailers better sell products? What role does AI play in making hyper-personalized shopping as easy as the press of a button?
Will stores be hyper-customized down to the neighborhood they are geographically located in? Will retailers require consumers to purchase carbon credits after making a return to offset the environmental impact? How can digital visualization technologies help ensure customers love every purchase they make?
Will aerial drones be picking up and dropping off orders on consumer’s doorsteps? Will supply chain technology advance to the point of not only predicting potential issues, but allowing retailers to respond in real-time to avoid slowdowns? Will robots take jobs or free up time for more important, human-led tasks?