The Resilience Agenda
A Framework for Recovery in the COVID-19 Economy

For many businesses, COVID-19 has been a crash course in crisis management—a test of leadership few had prepared for and even fewer saw coming. Months into the pandemic, companies continue to grapple with tough questions and tough choices.

But businesses cannot perform in crisis mode in perpetuity. Now is the time to look forward to what’s next, anticipate how the forces of change will shape the new reality, and adapt.

By focusing on building long-term resilience, businesses can emerge from the crisis and return not just to business as usual— but to better than usual.