The Path to Retail Recovery

Despite businesses slowly reopening and U.S. retail sales increasing in June, retailers across the nation will be grappling with COVID-19 ripple effects for the foreseeable future. 

The pandemic has forced retailers to quickly adjust to the e-commerce boom and decline in foot traffic, while ensuring long-term organizational fitness and agility. Charting a digitally-enabled, customer-centric path to recovery will be crucial for success.