Asking the right questions to the right stakeholders provides an accurate assessment of where you are today and better informs where you want to go.

• Glean input from key stakeholders
• Survey the current state

A comprehensive, objective acknowledgement of system shortcomings enables identification of must-have features and what is required to obtain the right solution.

• Perform gap analysis
• Envision your future state
• Assess your organization’s change readiness
• Formulate the functional system requirements

Framing appropriate questions and applying vendor market knowledge ensures only qualifying systems are reviewed and considered.

• Craft your RFP according to your custom needs
• Field responses from potential vendors
• Narrow the list of potential vendors

Ensure day in the life scenarios align with identified requirements and the desired future state. 

• Invite select vendors to give product demonstrations
• Update the total cost of ownership analysis
• Complete the final analysis

BDO’s pre-implementation strategy guides organizations in establishing clear expectations and standards for transforming Access, Clinical and Revenue Cycle workflows. This allows our clients to realize the full value of system investment at implementation, thus reducing the need for immediate optimization efforts.       

• Conduct a formalized, comprehensive gap analysis of the current state vs. the new solution
• Prepare for the new technology
• Close operational gaps where feasible prior to system implementation

A best practices approach to new system implementation involves empowering stakeholders in key focus areas across the organization.

• Assess your governance structure
• Implement the needed project management and change management strategies
• Implement a thoughtful communications strategy
• Develop readiness plans for various work groups across your organization