Government Digital Transformation

Versatile technology and process solutions for government operations and oversight

Contact Us

Accelerate service delivery, elevate transparency, and maintain compliance 

Governments have many of the same technology needs as any large enterprise — but they cannot choose their constituents, geographies, or timetables. They have a responsibility to serve public needs through efficient, effective use of every resource at their disposal while complying with strict standards and stringent requirements for oversight and transparency.  

BDO helps state and local governments modernize and manage day-to-day operations and complex initiatives of every scale and description, ranging from long-term infrastructure improvements to urgent disaster response and recovery. Our extensive familiarity with government operations and regulations gives us unique insight into the administration of public programs. We help public entities and service providers solve operational and logistical challenges with a combination of process innovations and advanced technologies such as AI, automation, data analytics, and cloud computing — always mindful of federal requirements for cybersecurity, data privacy, and transparency.  

Our decades of experience with federal funding sources including HUD, Treasury, Energy, and FEMA help us deliver federally funded support to the right people and projects while maintaining meticulous compliance and auditability.  

At BDO, we translate innovation and technology into measurable outcomes that help government agencies deliver vital services to the public.  

How BDO Can Help

BDO offers government digital transformation services to help your organization achieve its goals.

  • Define Strategic Priorities

    We help agencies evaluate their existing resources and practices, identify areas for improvement, and recommend solutions to serve public needs.

  • Comply with Regulations

    Our accounting and resource tracking help protect dollars at the state level and help avoid clawbacks due to spending missteps or noncompliance.

  • Modernize Digital Infrastructure

    We support the adoption and integration of new technology and processes without compromising the ongoing delivery of essential services.

  • Manage Resources Efficiently

    Our innovations automate time-intensive processes, helping states pursue objectives or respond to emergencies with fewer resources in less time.

  • Streamline Program Management

    Our robust program management platform simplifies applications, reporting, and asset tracking for individuals, municipalities, and states.

  • Scale Operations Efficiently

    Our activities and tools are adaptable to serve populations and government programs of any size, from small municipalities to multiple states.

  • Define Strategic Priorities

    We help agencies evaluate their existing resources and practices, identify areas for improvement, and recommend solutions to serve public needs.

  • Comply with Regulations

    Our accounting and resource tracking help protect dollars at the state level and help avoid clawbacks due to spending missteps or noncompliance.

  • Modernize Digital Infrastructure

    We support the adoption and integration of new technology and processes without compromising the ongoing delivery of essential services.

  • Manage Resources Efficiently

    Our innovations automate time-intensive processes, helping states pursue objectives or respond to emergencies with fewer resources in less time.

  • Streamline Program Management

    Our robust program management platform simplifies applications, reporting, and asset tracking for individuals, municipalities, and states.

  • Scale Operations Efficiently

    Our activities and tools are adaptable to serve populations and government programs of any size, from small municipalities to multiple states.

Government Digital Transformation Capabilities

Our program management platform uses configurable rules to record and report tasks and expenditures from day one. Coordinated technologies make it easier for individuals, municipalities, and states to manage applications, documentation, and progress, reducing call volumes and administrative overhead. Intelligently designed queues help case managers resolve issues quickly, while supervisors gain visibility into workloads to easily identify and clear bottlenecks.

Our program management services include:
  • Regulatory compliance including HUD, FEMA, and Treasury process guidance
  • Federal funding management and reporting 
  • Customizable project management platform 
  • Disaster response coordination 
  • Staff augmentation 

Every government organization strives to accomplish its mission in the most efficient way possible, making the most of limited resources. Leveraging our extensive experience with government organizational structures and regulatory requirements, BDO practitioners evaluate government workflows and identify opportunities to refine and streamline them, introducing new practices and technologies to accelerate service delivery and control costs.

Our process automation services include: 
  • Process evaluation assessment, design and improvement
  • AI-enhanced process automation 
  • Robotic process automation (RPA) 
  • Quality assurance 
  • Training and guidance 

Government agencies nationwide are transitioning from legacy systems and applications toward more agile, effective, citizen-centric platforms. Upgrading outdated systems to modern technologies requires a deep understanding of government processes and regulatory issues. BDO has the experience and knowledge to navigate the complexities of digital transformation without compromising service delivery or federal standards for data privacy and cybersecurity. 

Our digital transformation services include: 
  • Infrastructure assessment, strategy and roadmap development
  • Cybersecurity and risk management
  • Data governance, modernization and analytics and cloud migration
  • User experience (UX) and user interface (UI) modernization
  • Training and change management 

Government organizations control massive volumes of data related to past, present, and future operations, including sensitive personal details about personnel and constituents. Managing and utilizing that information is fraught with complications, from practical issues such as compatibility, integrity, and organization to regulatory concerns about data security, privacy, and accountability. BDO’s data analysts help state and local agencies manage data responsibly, extract actionable insights to improve mission performance, and produce compelling visualizations to explain operations and outcomes to interested public audiences. 

Our data and analytics services include: 
  • Data and application management, governance and automation
  • Data privacy, security, sharing and connectivity
  • Data visualization and Power BI
  • Advanced analytics and Geographic information systems (GIS)
  • Data science and engineering 

Cloud adoption is the future of resilient, responsive, scalable government IT. Many government entities have been slow to make the transition, but as more agencies embrace cloud computing, outliers are under increasing pressure to modernize their operations. BDO’s cloud solutions team is experienced at helping governments navigate the change while complying with complex regulations for data security, reporting, and transparency. 

Our cloud services include: 
  • Cloud security and compliance 
  • Cloud migration and infrastructure management
  • Emerging cloud technologies and cloud application development
  • Cost management 
  • Training and support 

Innovations in artificial intelligence and machine learning have the potential to transform government operations, oversight, and accountability. With its ability to ingest, analyze, and correlate large volumes of data, AI can help government organizations act more efficiently by automating basic functions and public interactions, gathering information, predicting demands, detecting waste or fraud, and more. BDO’s experienced AI professionals can help agencies improve public services by developing a pragmatic strategy for integrating AI into daily operations. 

Our AI services include: 
  • Technology exploration  strategy and roadmap development 
  • Robotic process automation (RPA) 
  • Predictive AI solutions
  • Cloud AI application development
  • Responsible AI governance

Government Services Consulting Insights

Explore our most recent resources and thought leadership.

  • Industry
  • Government & Public Sector
  • Government Contracting
  • Healthcare
  • Life Sciences
  • Nonprofit & Education

No Results Found

See All Insightschevron_right

Stay current with our latest government services consulting insights.

Subscribe

Implementation and management for government programs are offered through BDO Government Services, LLC, a Delaware limited liability company and a separate legal entity affiliated with BDO USA, P.C.

Do work that matters, where you matter.

At BDO, you can do much more than fulfill your career ambitions — here, you can explore your full potential. That’s because we’re committed to helping our employees achieve on both personal and professional levels.


Explore Job Openings
open_in_new