Sean Baker
Enterprise Business Applications Director; Salesforce Practice Leader
Executive Summary
Sean is a Director and Practice Leader and in BDO Digital’s CRM Salesforce practice of the Enterprise Business Applications solution group. With more than 17 years experience in CRM platforms, he has worked in many roles, including system administrator, user support, technical lead, and functional lead. His role at BDO is client-focused, leading functional discussions to understand business use cases, and helping to design and develop Salesforce solutions.
His experience includes:
- Leading both functional and technical client delivery teams for Salesforce products and CRM platforms
- Functional lead on large data quality project that involved merging two CRM solutions and cleaning, de-duplicating, and merging over two million records
- Lead technical and functional roles in Marketing Automation and CRM integrations
- Lead functional and technical roles on Salesforce and Microsoft Dynamics engagements for financial services and healthcare clients
- Focusing on using technical knowledge and experience to drive business use case conversations to ensure proper delivery of Salesforce solutions