OIG Flags RPM as a Compliance Risk Area
In the Fall 2025 Semiannual Report to Congress, the HHS Office of Inspector General (OIG) identified the substantial growth in use of Remote Patient Monitoring (RPM) and classified the services as an area requiring enhanced oversight. The report highlighted RPM as a service category vulnerable to improper billing and recommended that payers strengthen monitoring to detect potential fraud, waste, or abuse.1
Understanding RPM and the CPT Codes Involved
Remote Patient Monitoring involves the use of non–face‑to‑face technology to collect and analyze physiological patient data such as oxygen saturation, blood pressure, weight changes, and blood glucose levels. The Current Procedural Terminology (CPT) codes utilized in reporting RPM include:
- 99453 – Initial setup and patient education on use of RPM equipment.
- 99454 – Device supply plus daily recordings or programmed alerts, requiring 16- 30 days of data within a 30‑day period (code updated for 2026).
- 99445 – Device supply plus daily recordings or programmed alerts, requiring 2-15 days of data within a 30-day period (code added 1/1/2026).
- 99470 – First 10 minutes of treatment management during the calendar month, requiring real-time interactive communication (code added 1/1/2026).
- 99457 – First 20 minutes of treatment management during the calendar month, requiring real-time interactive communication.
- 99458 – Each additional 20‑minute increment of RPM treatment management.
To summarize, CPT codes 99445, 99453–99458 and 99470 represent the full RPM service bundle which is comprised of three components: setup/patient education, device supply/automated data transmission, and ongoing treatment management with patient communication. The CPT code additions and updates for 2026 create short-duration pathways for data monitoring days and treatment management time.
Existing CMS Payment Edits and Requirements
Centers for Medicare and Medicaid Services (CMS) Telehealth & Remote Monitoring MLN guidance issued December 2025 outlines that clams for RPM are already subject to established review elements and payment edits.2 These include, but are not limited to:
- Established patient requirement: Patients must have a prior E/M service on record, although CMS does not define a look‑back timeframe.
- Eligible providers: Only physicians and Non-physician practitioners who can furnish E/M services may bill RPM.
- Medical necessity: Monitoring must address an acute or chronic condition.
- Data sufficiency: Data and duration of reporting must meet the minimum collection and interpretation requirements outlined in CPT descriptors.
- Bundling rules: time spent interpreting data obtained from RPM cannot be double counted with Remote Therapeutic Monitoring (RTM) or certain care management services such as chronic care management, transitional care management, behavioral health integration, principal care management, or chronic pain management.
OIG‑Recommended Additional Oversight Measures
To strengthen RPM program integrity, OIG has suggested CMS consider additional measures to further detect and prevent fraudulent reporting of RPM:3
Verify the Completeness of All RPM Components
Although providers are not required to bill for all three RPM components, OIG notes that providers’ billing patterns in which one or more components are not reported may indicate services are incomplete. The OIG has recommended that CMS analyze providers whose billing patterns often omit patient education/device setup or treatment management.
Scrutinize Diagnosis Code Specificity
RPM must be tied to monitoring acute or chronic conditions. Claims billed with vague or non-specific diagnoses, such as those describing “other specified counseling”, may draw additional payer scrutiny.
Develop New Procedure Codes or Modifiers to Allow for More Comprehensive RPM Coding
The OIG notes that current RPM Healthcare Common Coding System (HCPCS) codes are generic and lack detail to distinguish between the types of physiological data being collected or the device utilized. They recommend the creation of more specific codes or modifiers to improve transparency and enhance payer ability to monitor RPM services.
Evaluate Ordering Practices
To gain further transparency into whether reported RPM services meet payer requirements, OIG recommended that CMS require RPM to be ordered by a physician Qualified Health Plan (QHP) and that ordering provider information be displayed on claims.
Best Practices for Providers Preparing for Increased RPM Oversight
Validate Documentation and Reporting Across All RPM Components
Providers should ensure that when setup, device supply and treatment management are performed, each component is documented and reported appropriately, carefully tracking the days spent recording and the time spent providing treatment management.
It is worth noting that while not all patients receiving RPM will require treatment management or receiving services amounting to the time per month required for reporting, providers should ensure that when requirements are met, they are billed appropriately. Prior to 2026, CPT code descriptors only allowed providers to report treatment management services with a minimum of 20 minutes per calendar month. The addition of the shorter-term clinical management CPT code 99470 in 2026 allows for reporting of 10-19 minutes of treatment management per calendar month.
Providers should be aware that a patient population with a high percentage receiving only one of the three components of RPM services may result in further payer scrutiny. Overall, ensuring alignment across delivered services, documentation and CPT code selection is the most effective defense against this scrutiny.
Strengthen Diagnosis Coding Accuracy
RPM claims should include the most specific ICD‑10‑CM diagnosis codes that clearly reflect the condition being monitored. Providers may consider additional staff education in the context of RPM diagnosis coding regarding the importance of specificity as well as the development of workflows for querying providers for clarification when needed.
Ensure Documentation Includes Detailed Device and Data Specific Information
In preparation for possible introduction of new data or device specific RPM HCPCS codes or modifiers, providers should proactively structure their documentation to reflect this level of specificity. Doing so will support accurate coding, strengthen compliance and position providers for a smoother transition if additional reporting requirements are implemented.
Incorporate Ordering Practitioner Information Now
Similarly, while CMS has not yet adopted OIG’s recommendations around ordering providers, documenting this information in the medical record positions providers for compliance if CMS formalizes the requirement in future rulemaking.
How BDO Can Help
Whether you need support improving documentation practices, preparing for payer audits, or adapting to evolving payer requirements, BDO can help guide your organization through the complexities of RPM compliance. Our multidisciplinary team delivers tailored, actionable strategies that protect financial integrity while supporting high-quality patient care. BDO’s Forensics and Investigations Team can further help by proactively identifying and remediating RPM billing, coding, and documentation vulnerabilities before they become audit findings—through targeted risk assessments, sampling and claims testing, medical record-to-bill reconciliations, and documentation integrity reviews.
We also support organizations during and after payer inquiries with audit response readiness, defensible findings, root-cause analysis, repayment and corrective action planning, and sustainable compliance monitoring programs—helping reduce recoupment risk while strengthening governance and operational controls. Ready to strengthen RPM compliance and audit readiness? Contact BDO Forensics and Investigations to schedule a consultation—and explore our Healthcare blogs for timely insights and practical guidance on today’s most pressing industry issues.
References
1 HHS Office of Inspector General. (2025). Semiannual report to Congress: April 1, 2025–September 30, 2025 (Fall 2025 ed.) [PDF]. U.S. Department of Health & Human Services.
2 Centers for Medicare & Medicaid Services. (2025). Telehealth & remote monitoring (MLN901705).