Evolving Economy

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ARTICLE

How Bot-to-Bot Commerce is Rewriting the Rules of Retail

June 24, 2026

Bot-to-bot commerce is changing how retail decisions are made. Explore how automation is reshaping customer journeys, transactions, and competitive strategy.

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PODCAST

60-second Retail Podcast - Episode 249: From Query to Cart: Chat‑Based Commerce Has Arrived

March 23, 2026

In this episode, we explore how conversational checkout is reshaping discovery, decision making, and payments—and what retailers must do now to stay visible, secure, and competitive in a world where the cart lives inside the chat.

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PODCAST

60-second Retail Podcast - Episode 245: The Real Cost of Customers: Rethinking CAC in Retail

February 23, 2026

In today's episode we are taking a look at the true cost of customer acquisition today — from benchmarks, to what’s working right now, to how retailers can assess quality versus volume. Listen to learn to more.

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ARTICLE

A Retailer’s Guide to Leading in the New Agent Economy

February 17, 2026

AI is moving from advising retail decisions to making them, as autonomous agents handle discovery, pricing, and purchases. Download this guide for a roadmap to strengthen data, machine-readable content, and KPIs for the emerging agent-driven marketplace.

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ARTICLE

2025 Techtonic States Report Chapter 2

October 6, 2025

In Chapter 2, we explore how the most successful leaders are aligning their digital and business strategies, cleaning up data infrastructure, and preparing their people to turn tech into outcomes.

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PODCAST

60-second Retail Podcast - Episode 221: New Retail Sales Channels: Adapting KPIs for Social Commerce

June 16, 2025

If social commerce isn't a cornerstone of your retail strategy yet, it's time to rethink your approach! In our latest episode, we delve into how social platforms are evolving from mere brand-building tools to essential sales channels. Tune in today to uncover insights on these critical aspects of modern retail strategy.

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