AI in Your Day: Legal Operations Specialist

Meet Jordan: legal operations specialist, avid traveler, friend, and AI enthusiast. Jordan focuses on knowledge management. She uses BDO Intelligent Virtual Assistant (BDO IVA) to create data filtering and data processing summaries, document review summaries, and review summaries forecasting the amounts of responsive and non-responsive documents which support the day-to-day operations. Discover how AI is enabling the legal team to focus their efforts where they are most needed.

AI in Your Day: Legal Operations Specialist Video Transcript

This transcript was generated using AI and reviewed by an editor.

Introduction to Jordan's Role

Meet Jordan, legal operations specialist, avid traveler, friend, and AI enthusiast.

Jordan starts her day at eight thirty AM, inspired by memories of a recent trip and excited to plan her next trip. She heads to the office, eager to get their day started.

Morning Knowledge Management Tasks

At eight thirty AM, Jordan focuses on knowledge management. She uses BDO intelligent virtual assistant, BDO IVAW, to create data filtering and data processing summaries, document review summaries, and summaries forecasting the amounts of responsive and non responsive documents, which support the day to day operations.

Overall, this helps organize and triage documents most relevant to the case, enabling the legal team to focus their efforts where they are most needed. By ten thirty AM, Jordan turns to legal billing and vendor management.

Streamlining Legal Billing Processes

BDO IVA assists her by automatically reviewing invoices to ensure compliance with billing guidelines, billing codes to identify any billing discrepancies, thereby streamlining the billing process and helping to ensure compliance with engagement terms. At twelve PM, Jordan takes a break to enjoy lunch with a close friend, discussing ideas for an upcoming trip they got from Copilot.

This break recharges her for the tasks ahead.

Afternoon Focus on Risk and Compliance

By one PM, Jordan dives into risk and compliance management.

She uses Copilot to generate risk assessment reports and compliance checklists, such such as a GDPR compliance checklist.

This proactive approach helps mitigate legal risks and ensures the organization adheres to the latest regulations.

Enhancing Knowledge Management

At three PM, Jordan works on knowledge management within the legal team.

BDO IVA helps to create an organized knowledge base, maintaining libraries of prior work product precedents and templates, resulting in streamlined workflows, better use of repurposable content, and enhanced productivity.

Staying Updated on Legislation

Before she logs off, Jordan reviews the latest legislative and regulatory changes from an AI subscription service.

AI tracks and summarizes federal and state regulatory updates, generating concise reports that Jordan can quickly review. This helps the team stay informed and compliant with new legislation and regulations.

Reflections on AI's Impact

As the workday winds down, Jordan reflects on how AI tools have streamlined her workflow, allowing her to focus on high impact activities.

Conclusion and Personal Reflections

She leaves the office ready to go home and process her photos from her last travel adventure, and with peace of mind that she's on top of all her job responsibilities.


BDO IVA offers a secure and tailored ChatGPT environment hosted within your own Microsoft Azure. This integration with Azure OpenAI services ensures that the platform is not only customizable but also leverages the robust infrastructure and capabilities of Azure. This mitigates the risks associated with data breaches and safeguards sensitive information within your organization, providing peace of mind and compliance with data protection regulations.

Learn how BDO helps you responsibly embed AI into your day-to-day functions.