Manufacturing Company Leverages 24/7 IT Managed Services to Compliment Internal Team
April 24, 2018
Manufacturing Company Leverages Managed IT Services to Drive Competitive Advantage
A 103-year-old fifth-generation family-owned business specializes in the design and production of advanced process technologies and services for the global metal casting and chemical process industries. The company distributes products globally and has offices in Switzerland and India. Because they are running virtually around the clock, the company depends on BDO Digital for managed IT services to provide the technical expertise and 24/7 coverage needed to efficiently run their business.
I can’t imagine doing my job now without BDO Digital. Their professionalism, their expertise, not only on the day-to-day things like support, but also looking into the future at long-term plans. Whether that be going to the cloud or using Office 365.
– The Company's Chief Information Officer
Strategic IT Support that Brings Real Business Value
As part of the service, BDO Digital’s team worked with the executive team at the company to put together a strategic technical roadmap or long-term vision on how the organization could use technology to help enable and grow their business. BDO Digital then helped upgrade the company's current IT environment, putting a strong technical infrastructure in place that they could enhance and expand overtime. BDO Digital’s managed services team now complements the company's internal IT team, enabling them to be more productive and focus on more strategic projects that impact the business.
Our internal IT team needs to be functional experts in our business software. In terms of managing our network and designing our website and digital communications. Those are things we can’t have the level of expertise that BDO Digital brings to the table. So it’s great to be able to concentrate our own IT resources on our business processes and have access to all of BDO Digital’s expertise on everything else, and we take advantage of everything else.
– The Company's President & COO
The company has embraced technology and knows that it will give them a competitive advantage. It’s fueling a lot of innovation and exciting conversations about where technology can go and help their business continue to grow.