Infographic: 2018 Will Test Retail’s Online & In-Store Balancing Act

While retail executives predict continued bankruptcies and disruption ahead, according to the 2018 BDO Retail Compass Survey of CxOs, this year will test retailers’ ability to carefully scale in-store and online experiences tailored to their customers’ demographics. While dollar stores may not need to invest as much in e-commerce, traditional retailers will continue to strengthen their digital and delivery capabilities. Looking ahead, retailers have to take a hard look at their investment strategies to assess how they can survive in this binary environment.


To learn more about retail executives’ outlook for 2018, read the full Retail Compass Survey of CxOs.
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